Orders

What currencies and payment methods are accepted?
We accept payment in Euro (€) , United Kingdom Pounds (£), United States Dollars ($), Canada Dollars ($), Australia Dollars (AU$), Israel New Shekels (₪)...
Thu, 9 Sep, 2021 at 9:03 PM
Will I be liable for VAT, Duty / Sales Tax?
Don't worry, sales taxes & import VAT on orders dispatched to the European Union, UK and USA are all pre-paid by us via the courier service. You...
Thu, 9 Sep, 2021 at 9:05 PM
What are your delivery fees & charges?
If you are ordering in the Republic of Ireland delivery fee is €4.99, UK delivery is £4.99 & the USA is Free Shipping. We can deliver anywhere in th...
Tue, 27 Jul, 2021 at 1:00 PM
How do I track my order?
When you use one of our tracked delivery services, we’ll automatically send you an email with your tracking number, and the address for the courier comp...
Thu, 9 Sep, 2021 at 9:08 PM
How long will it take to receive my order?
At busy times orders may take 2-3 days to be dispatched. The majority of orders in Ireland, UK & USA are received within 2-3 business days after disp...
Thu, 9 Sep, 2021 at 9:09 PM
Do you ever run out of popular product lines?
Occasionally yes. In the unlikely event that an item is not in stock we will contact you within 72 hours of the receipt of your order. You will have the ...
Mon, 13 Sep, 2021 at 11:36 AM
What do I do if I have not received my order?
If you have not received your order after the time periods outlined in “How long will it take to receive my order?” please contact us and we will do all ...
Thu, 9 Sep, 2021 at 9:10 PM
How is TanOrganic Packaged? Is it sustainable?
We are as kind to your skin as we are to the planet. We use completely recyclable packaging on all our products! However, sometimes our couriers’ packaging ...
Mon, 13 Sep, 2021 at 11:36 AM
There is a fault with my product. What should I do?
If you purchased the product from the TanOrganic website, please contact info@tanorganic.com. Please also provide your order number and include photographs...
Mon, 13 Sep, 2021 at 11:36 AM